INFINITE TECHSOLUTION

Core Services

1

IT Consultation services

ITSB offers a complete range of consultancy, delivery and support services, giving you the option to request a specific IT skill or, more commonly, take a fully integrated end-to-end IT solution. We can deliver and support infrastructure systems and services throughout Malaysia and globally.

We can help you in defining IT strategy, choosing appropriate technologies, procurement, custom configuration, project management and installation. Once implemented, ITSB then provides a range of IT support services to ensure long-term cost-effective performance.

2

Network Infrastructure and Designing

In Information Technology, the “network” defines the layered infrastructure by which information is moved. Given the vital nature of a well-functioning, properly executed network, it is also acknowledged that the strength of any business network is essentially its weakest link. ITSB offers you the very latest, yet most reliable, networking technologies by staying constantly abreast of new developments. We are 100% customer-centric, and will always provide the best networking solutions for your unique needs in order to enhance your ROI.

• LAN/WAN Design and solution
• Wireless Design and solution
• Structured cabling system
• Backbone fiber optics
• Hardware and maintenance
• Network Capacity Planning
• Network Monitoring
• Virtual Private Network

3

Voice solution and IP-PABX

Voice communication is being the vital role for every type of business in this Internet world nowadays. With the IP base voice communication it ease the customers to communicate without costing a single cent. ITSB have the specialize technology to serve the customers according to the capacity, from small and medium business to multi enterprise customers. We provide total voice solution from IP base, Video conferencing, VOIP and Teleconferencing.

• IP-PABX
• Key-Phone system
• Voice Mail Solution
• VOIP
• Teleconference
• Video Conference
• Intercom

4

Data Security and Firewall Solution

In the current economy, businesses must evolve to remain agile and competitive. Since data and information are at the heart of every organization, technology is intrinsic to achieving business success. As technology and business models evolve, security becomes increasingly imperative to maintain the integrity of corporate networks and safeguard the competitive intelligence, data and communication lines they support.

ITSB offers the solution to defend corporate systems and data assets, organizations and IT environment, from the network to the perimeter, data, applications and endpoints. ITSB help to manage all the weak points and vulnerabilities that expose the organization to risk. We can help on the below:-

• Firewall Design and Solution
• IDS ( Intrusion Detecting system)
• IPS ( Intrusion Preventing System)
• Data Load Balancing
• Antivirus
• Data Loss Prevention
• Secure Cloud Computing
• Secure VPN
• Data Encryption

5

Cloud Computing

Cloud Services or simply Cloud Computing is a category of computing solutions in which a technology and/ or service lets users to access computing resources on demand, as needed, whether the resources are physical or virtual, dedicated, or shared, and no matter how they are accessed via a direct connection, LAN, WAN, or the Internet. The Cloud is often characterized by self-service interfaces that let customers acquire resources when needed, and as long as needed. Cloud is also the concept behind an approach to build IT services that leverages the growing power of servers and virtualization technologies.

Cloud computing importance rests in the Cloud's potential to save investment costs in infrastructure, to save time in application development and deployment, and to save resource allocation overhead. We offer a range of services that you can use in cloud application development, business desktops outsourcing and records management services.

Cloud delivery models enable new business and IT to standardize applications, infrastructure, testing environments and business processes to improve service delivery, while realizing new levels of efficiency.

6

Windows Server and Systems

Microsoft’s technologies are widely used today. From its desktop operating systems to complex server solutions, Microsoft is often the technology vendor of choice for essential IT and business activities.

We help businesses to procure, deploy, integrate and manage their Microsoft infrastructure. Our solutions and services enable IT departments to run secure, optimized Microsoft desktop and server infrastructures and effective communication and collaboration infrastructures that achieve business goals.

• Directory Services
• Windows Services
• Active Directory
• Microsoft Exchange
• DNS
• Terminal Services
• Desktop Infrastructure Services
• Server Infrastructure Services
  -  Windows Server 2008
  -  Windows Server 2010

7

Data Center Solution

Organizations worldwide are placing greater demands on their data centers to provide business services faster, more efficiently and securely. This challenge to the IT department is exacerbated by growing computing and storage requirements, and the need to maintain service levels.

We help our clients on their journey towards a more efficient and agile data centre that enables greater automation and responsiveness in the delivery of business services in the following areas:

• Data Centre Facilities
• Data Centre Networking
• Storage & Data Management
• Air-conditioning
• Raised floor
• Structured Cabling system
• Fire detection system
• Sprinkler system
• Server Racks

8

IT Outsourcing

Outsourcing IT services can accelerate your business growth as it frees up your time and internal resources to focus squarely on your core competencies … but there are a myriad of competencies and skills to take into consideration when evaluating a potential services partner. Does the provider have ‘feet on the ground’ in all your geographies? Does it have a proven track record in your vertical industry? Are its IT services best-practice aligned? Is its services business robust and growing? Does it have solid relationships with hardware vendors? Finding the right partner to entrust with the management of your infrastructure is a critical choice that can have lasting impact on your business.

At ITSB, we can answer all of these questions with a resounding ‘yes’. We manage vendors and service providers, deal with crises, troubleshoot problems and run your network on your behalf in the right way, in the right place and always at the right time. We’ve invested significantly in our people, processes, and systems to be able to move beyond management of point technologies to management of entire technology domains or ‘towers’, particularly in the IT infrastructure space.

We’re also your ideal choice of partner if you have – or are considering – adopting more of a strategic approach to sourcing IT, commonly known as multisourcing. Our specialized client engagement teams can collaborate effectively with your other partners to deliver a seamless service experience. Contact us to discuss how we can help you maximize the multisourcing opportunity.